Brigham and Women’s Hospital has introduced a new way of managing time reporting for its non-exempt employees; non-exempt employees are hourly employees and are eligible for overtime. These new measures will ensure that BWH continues to pay our employees correctly for all time worked.  This Time Reporting initiative is being implemented at all Partners HealthCare hospitals.  This Time Reporting section on PikeNotes has been established to help both managers and employees get the information they need about electronic time reporting.

The following resources and information are available here:

Policy for Time Reporting and Non-Exempt (Hourly Paid) Employees

Time Reporting Overview PowerPoint 

 Time Reporting FAQs

Kronos Terminal (KT) Sign In/Sign Out Instructions

Kronos Terminal (KT) Sign In/Sign Out Training Videos

  • English (Windows Media Player File)
  • Creole (Windows Media Player File)
  • Spanish (Windows Media Player File)

Kronos Self Service (KSS) Information


Daily Timecard Edit Form

Meal Period Waiver Form

How to Access Kronos e-Form

BWH KSS Agreement Form

 To Report Problems (e.g. Hardware, KT card, KSS access) 

  1. Hardware issues (e.g. KT devices that do not work) should be reported to the BWH Help Desk at 617-732-5927
  2. Report KT card and KSS problems to your manager or
  3. Contact us via e-mail,, with any other issues.

Kronos Support

  •  Telephone – Kronos staff is available by phone for timekeepers with questions.  The Kronos customer service line is 617-724-2214, Monday 7:30am-1pm, Tuesday-Friday, 7:30am-3pm.
  • Click here for Kronos website